Refund policy
At GlowBareSkin, we want your shopping experience to be simple and transparent.
Returns
Due to the nature of skincare products and for hygiene reasons, we do not accept returns for products that have been opened, used, or tampered with.
A return or replacement may be requested if:
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The product was damaged, defective, or leaked during delivery.
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You received an incorrect product.
Return Request
Please contact us within 2 days of delivery if there is an issue with your order.
When contacting us, please share:
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Your order number
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Photos or videos showing the issue
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A short description of the problem
Refunds
Once your return request has been approved and the product has been verified, the refund will be processed.
For prepaid orders, refunds will be issued to the original payment method.
Refunds generally take 5–7 business days after approval, depending on your bank or payment provider.
For Cash on Delivery orders, eligible refunds may be processed through bank transfer or store credit.
Replacements
If your product arrives damaged, defective, leaked, or incorrect, you may request a replacement instead of a refund, subject to product availability.
Non-Returnable Items
Returns or refunds will not be accepted for:
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Opened or used products
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Products damaged after delivery due to improper handling
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Gift cards
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Trial products
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Products purchased during clearance or special promotional sales, unless they arrive damaged, defective, or incorrect
Order Cancellation
Orders may be cancelled before they are dispatched.
Once an order has been shipped, it cannot be cancelled.
Contact Us
For any return, replacement, refund, or cancellation queries, please contact us:
Email: [email protected]
Phone / WhatsApp: +91 80083 44653
GlowBareSkin reserves the right to update this policy when required.
